Please leave positive (5 star rating) feedback once you receive the item in new and as discribed condition.

When we receive positive feedback from a buyer, we will leave a positive (5 star rating) feedback to the buyer on the same day.

Please do not leave negative feedback, contact us first to fix the problem before leaving a negative feedback (negative feedback cannot solve any problem).

If the listing does not contain any warranty information please contact us for more details. Our Suppliers provides 30-90 days warranty depending on the item from the supplier. Please check the listing first for the correct warranty period.

We will replace your item if it is found to be Dead on Arrival (DOA) within 7 days from the date of dispatch. Any DOAs must be contact/return to us within 7 days. For assistance with warranty and returns please contact us first.

If an item needs to be returned for warranty after the 7-day period from the date of dispatch, postage for both ways will be at the buyer's expense.

We do not accept any item return by COD. The returned postage must be paid entirely by the buyer. You have to contact us first, before you return anything.

All accessories and bonus gift are not covered by warranty.
e.g. Battery, earphone,cable,carry bag etc.

For all products which come with LCD screen, we will provide replacement if the product has more than 3 dead / bright pixel(s) show on the LCD screen. Buyer has to contact us within 7 days from the date of dispatch, otherwise we will not provide this replacement.

For all faulty items with a Return to Base warranty, any Dead on Arrival (DOA) must be contact/return to us within 7 days from the date of dispatch, buyers must contact us first. We will send a form to the buyer to complete and kindly send the form back to us together with the faulty item. Please Note: For all returned non-faulty items (identified by technical department), the buyer is responsible for shipping and handling fee for re-sending the item back to buyer.

**We have NO responsibility on the shipping and handling fee on any returned items. If buyer sends back the item by C.O.D. service, item will NOT be accepted. 

The return item must be in new condition with the full package, otherwise we will not accept any refund after checking.

If you require to send back any item please contact us at eBay Aussie Supermart and we will provide instruction for you. Otherwise we are unable to process your return item. We will not be responsible for any item returns with no attached information.

No refunds offered if:

• You have changed your mind after purchasing the goods.
• You make a wrong decision on pricing or description on item after purchasing the goods.
• No longer want it because it does not suit your purposes.
• Item's warranty has expired.
• Item is not significantly different from the image shown or described in our listings and feel item is not what they expected.